General FAQS
What's so special about letterpress printing?
Letterpress printing is a craft - lovingly practiced by artisans. At Page, each piece of paper is hand-fed through an antique letterpress printer, which allows for the unique look and character of our products. It is a meticulous, finicky, and at times, pain-staking process, but the result is a thing of beauty. And this is why even though letterpress is the oldest form of printing available, we are thrilled to find it still - alive and kicking.
What kind of papers do you use?
We use many different papers from commercial papers made in the US to cotton/linen papers that come from the oldest paper mills in Europe.
How green are you?
Page believes in preserving the environment. We use soy based inks (if available) and photopolymer plates to print on a wide variety of papers that come from environmentally conscious paper mills. We recycle all our paper waste to the best of our ability.
Where can I buy Page products?
We can be found at some of the finest stationery stores in the country. Please visit our dealer locator to find a store near you. If you can’t find a store near you, please visit our everyday shop or call us directly to discuss a custom order (866-540-7243).
How do I place a custom order?
While we prefer that you use one of our exclusive retailers (see dealer directory), we realize this may not be convenient for all shoppers. If you need to place an order directly with us, please contact us at 866-540-7243.
We have broken the process into four easy steps outlined below.
What is the turnaround time for a custom order?
Generally, it takes us about 7-10 business days from proof approval to complete a custom order. Keep in mind, that does not include shipping or proofing time.
How much are your custom products?
Since we have a very broad range of papers, pricing can vary greatly. But, just to give you a general idea, see prices below. For more specific pricing; please call 866-540-7243.
How Custom is Custom?
While all of our invitations have been thoughtfully designed, we can accommodate some changes at no additional charge. We have font, ink, motif and envelope liner libraries that you can choose from without affecting the pricing. If you are looking for something very specific - maybe you want the ink color on your invitations to match the color of your bridesmaids dresses, or you want a flower motif that looks like the flowers you'll be carrying in your bouquet - we can do that too, but it'll cost you a little extra. See prices below.
How do you ship custom orders?
We ship UPS ground unless specified otherwise. Exact shipping fee + $5. handling fee will be added to your order. Expedited shipping is also available. We cannot guarantee delivery dates. We are not responsible for lost shipments. Please see UPS site for information regarding holiday shipments. ups.com
Can I place a rush on a custom order?
Rush orders are available for an additional 50% of costs.
Rush orders ship within 3-5 business days of proof approval.
Please call 866-540-7243 if you would like to place a rush order.
Can I have my custom order envelopes pre-shipped?
We can pre-ship printed envelopes for an additional $60. fee + shipping.
We can pre-ship unprinted envelopes for an additional $10. fee + shipping.
What forms of payment do you accept?
We accept all major credit cards and personal checks. If paying by check, please keep in mind, that we will wait for payment to clear before proceeding with your order.
Letterpress printing is a craft - lovingly practiced by artisans. At Page, each piece of paper is hand-fed through an antique letterpress printer, which allows for the unique look and character of our products. It is a meticulous, finicky, and at times, pain-staking process, but the result is a thing of beauty. And this is why even though letterpress is the oldest form of printing available, we are thrilled to find it still - alive and kicking.
What kind of papers do you use?
We use many different papers from commercial papers made in the US to cotton/linen papers that come from the oldest paper mills in Europe.
How green are you?
Page believes in preserving the environment. We use soy based inks (if available) and photopolymer plates to print on a wide variety of papers that come from environmentally conscious paper mills. We recycle all our paper waste to the best of our ability.
Where can I buy Page products?
We can be found at some of the finest stationery stores in the country. Please visit our dealer locator to find a store near you. If you can’t find a store near you, please visit our everyday shop or call us directly to discuss a custom order (866-540-7243).
Custom Order FAQS
How do I place a custom order?
While we prefer that you use one of our exclusive retailers (see dealer directory), we realize this may not be convenient for all shoppers. If you need to place an order directly with us, please contact us at 866-540-7243.
We have broken the process into four easy steps outlined below.
step 1: order samples
While we have tried our best to show the beauty of our work through our website, nothing can compare with the real thing. When you order a sample kit, you will receive up to three designs of your choice, along with other complimentary design element libraries (font, ink, motif and liner choices), pricing, order form and contract.
Order samples now:
WEDDING BABY PERSONAL STATIONERY HOLIDAY
step 2: place a custom order
Once you have your samples and have made all the important design decisions, please contact us at 866-540-7243 so we can walk you through the ordering process. Make sure you have completed your order form entirely, so the process can go quickly and smoothly. Once we have your order, we will email you a wording form, contract and an invoice (50% non-refundable deposit). When you have returned the wording form, signed contract and 50% deposit, the proof process can begin.
step 3: proof process and approval
Once we receive your wording form, signed contract and 50% deposit, we will provide you with an emailed pdf proof of your order. Check your proofs carefully and email back with changes/edits.
The initial proof and one round of corrections are free of charge. Each round thereafter is a $30 fee. When you are ready to approve, please print out each page of your proof, initial each page and fax back to us at (804) 784-2297. We will email you to let you know we received the approval and give you an approximate ship date.
Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.
**Final payment of your invoice must be made at this time in order to proceed to the printing stage.
step 4: printing and shipping From proof approval and receipt of final payment, we need 7-10 business days to print your order.
We ship UPS ground unless specified otherwise.
Exact shipping fee + $5. handling fee will be added to your order.
While we have tried our best to show the beauty of our work through our website, nothing can compare with the real thing. When you order a sample kit, you will receive up to three designs of your choice, along with other complimentary design element libraries (font, ink, motif and liner choices), pricing, order form and contract.
Sample kits are available in the following categories:
wedding ($25. + shipping)
baby ($15. + shipping)
personal stationery ($15. + shipping)
holiday ($15. + shipping).
The cost for the sample kit (minus shipping) will be deducted from your final invoice if you place a custom order.wedding ($25. + shipping)
baby ($15. + shipping)
personal stationery ($15. + shipping)
holiday ($15. + shipping).
Order samples now:
WEDDING BABY PERSONAL STATIONERY HOLIDAY
step 2: place a custom order
Once you have your samples and have made all the important design decisions, please contact us at 866-540-7243 so we can walk you through the ordering process. Make sure you have completed your order form entirely, so the process can go quickly and smoothly. Once we have your order, we will email you a wording form, contract and an invoice (50% non-refundable deposit). When you have returned the wording form, signed contract and 50% deposit, the proof process can begin.
step 3: proof process and approval
Once we receive your wording form, signed contract and 50% deposit, we will provide you with an emailed pdf proof of your order. Check your proofs carefully and email back with changes/edits.
The initial proof and one round of corrections are free of charge. Each round thereafter is a $30 fee. When you are ready to approve, please print out each page of your proof, initial each page and fax back to us at (804) 784-2297. We will email you to let you know we received the approval and give you an approximate ship date.
Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.
**Final payment of your invoice must be made at this time in order to proceed to the printing stage.
step 4: printing and shipping From proof approval and receipt of final payment, we need 7-10 business days to print your order.
We ship UPS ground unless specified otherwise.
Exact shipping fee + $5. handling fee will be added to your order.
What is the turnaround time for a custom order?
Generally, it takes us about 7-10 business days from proof approval to complete a custom order. Keep in mind, that does not include shipping or proofing time.
How much are your custom products?
Since we have a very broad range of papers, pricing can vary greatly. But, just to give you a general idea, see prices below. For more specific pricing; please call 866-540-7243.
design: stem (wedding) 100 qty of each
invitations $390, invitation envs (printed) $300, rsvp $288, rsvp envs $247
design: jack (baby) 100 qty of each
announcements with unprinted envs $363
design: gigi (personal stationery) 100 qty of each
thank you notes with unprinted envelopes $342
design: zigzag (holiday) 100 qty of each
photo-ready holiday cards with unprinted envelopes $392
invitations $390, invitation envs (printed) $300, rsvp $288, rsvp envs $247
design: jack (baby) 100 qty of each
announcements with unprinted envs $363
design: gigi (personal stationery) 100 qty of each
thank you notes with unprinted envelopes $342
design: zigzag (holiday) 100 qty of each
photo-ready holiday cards with unprinted envelopes $392
How Custom is Custom?
While all of our invitations have been thoughtfully designed, we can accommodate some changes at no additional charge. We have font, ink, motif and envelope liner libraries that you can choose from without affecting the pricing. If you are looking for something very specific - maybe you want the ink color on your invitations to match the color of your bridesmaids dresses, or you want a flower motif that looks like the flowers you'll be carrying in your bouquet - we can do that too, but it'll cost you a little extra. See prices below.
custom motifs
The design fee* for this service is $30. per hour (with a minimum of one hour).
custom ink
Custom ink colors are available at an additional charge of $120.
You must supply pantone™ number or provide a swatch for us to match.
custom borders, pocketfolders and liners
We only inventory the paper stocks throughout our website, but can custom order many others. To custom order a stock there is a $50. handling fee + any additional paper costs. Please call for swatch samples (it helps if you have a color family in mind). We will not accept supplied paper stocks.
The design fee* for this service is $30. per hour (with a minimum of one hour).
custom ink
Custom ink colors are available at an additional charge of $120.
You must supply pantone™ number or provide a swatch for us to match.
custom borders, pocketfolders and liners
We only inventory the paper stocks throughout our website, but can custom order many others. To custom order a stock there is a $50. handling fee + any additional paper costs. Please call for swatch samples (it helps if you have a color family in mind). We will not accept supplied paper stocks.
How do you ship custom orders?
We ship UPS ground unless specified otherwise. Exact shipping fee + $5. handling fee will be added to your order. Expedited shipping is also available. We cannot guarantee delivery dates. We are not responsible for lost shipments. Please see UPS site for information regarding holiday shipments. ups.com
Can I place a rush on a custom order?
Rush orders are available for an additional 50% of costs.
Rush orders ship within 3-5 business days of proof approval.
Please call 866-540-7243 if you would like to place a rush order.
Can I have my custom order envelopes pre-shipped?
We can pre-ship printed envelopes for an additional $60. fee + shipping.
We can pre-ship unprinted envelopes for an additional $10. fee + shipping.
What forms of payment do you accept?
We accept all major credit cards and personal checks. If paying by check, please keep in mind, that we will wait for payment to clear before proceeding with your order.
