Customer Care
Customer Service
If you purchased Page products through a retail store, please contact that retail store for customer service.
If you purchased Page products directly from us, please contact us at 866-540-7243.
Our mailing address is 1146 Tri-County Drive, Suite A Oilville, Virginia 23129.
Our telephone number is 866-540-7243 or 804-784-2277. Our fax number is 804-784-2297.
Our email is info[at]pagestationery.com
Changes and Cancellations for Everyday Orders
All requests for an everyday order change or cancellation should be done by phoning one of our representatives. Please don't send requests via email or by leaving phone messages. These may not be received in time and your order may ship regardless. Once an order has been packed and labeled, changes cannot be made and the order cannot be canceled. Please make sure that your order is correct, that you have read and understood the product information and that you really want everything you have selected before clicking "Submit Order".
Changes and Cancellations for Custom Orders
Custom products are not returnable or refundable. Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.
Returns
Custom products are not returnable or refundable.
Holiday boxed items purchased from our online store have a limited refund policy due to seasonality. ***There will be no refunds for online holiday orders placed after December 12th 2009.*** If you are not completely satisfied with your online purchase within 7 business days upon receipt you may return the cards to us for a complete refund for the cost of the cards minus a 10% restocking fee with a minimum fee of $10. Cards must be unopened and in satisfactory salable condition upon receipt at Page. All return requests for online orders must be initiated within 7 days from when the products are delivered to you. All online returns require a return authorization which you must request within 7 business days. You can email info@pagestationery.com to receive an RMA number, please include your order number, your name, the product that you wish to return, and a reason for the return. Customers are responsible for all return shipping costs, including on shipping on defective merchandise. Packages that arrive "COD" or "Postage Due" will be refused. All products must be received in new, resalable condition. The condition of the product will be determined at our discretion. Authorized returns will be processed within 7 business days from day of delivery. If your return has not been processed within the specified time then please email us at info[at]pagestationery.com.
If you purchased Page products through a retail store, please contact that retail store for customer service.
If you purchased Page products directly from us, please contact us at 866-540-7243.
Our mailing address is 1146 Tri-County Drive, Suite A Oilville, Virginia 23129.
Our telephone number is 866-540-7243 or 804-784-2277. Our fax number is 804-784-2297.
Our email is info[at]pagestationery.com
Changes and Cancellations for Everyday Orders
All requests for an everyday order change or cancellation should be done by phoning one of our representatives. Please don't send requests via email or by leaving phone messages. These may not be received in time and your order may ship regardless. Once an order has been packed and labeled, changes cannot be made and the order cannot be canceled. Please make sure that your order is correct, that you have read and understood the product information and that you really want everything you have selected before clicking "Submit Order".
Changes and Cancellations for Custom Orders
Custom products are not returnable or refundable. Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.
Returns
Custom products are not returnable or refundable.
Holiday boxed items purchased from our online store have a limited refund policy due to seasonality. ***There will be no refunds for online holiday orders placed after December 12th 2009.*** If you are not completely satisfied with your online purchase within 7 business days upon receipt you may return the cards to us for a complete refund for the cost of the cards minus a 10% restocking fee with a minimum fee of $10. Cards must be unopened and in satisfactory salable condition upon receipt at Page. All return requests for online orders must be initiated within 7 days from when the products are delivered to you. All online returns require a return authorization which you must request within 7 business days. You can email info@pagestationery.com to receive an RMA number, please include your order number, your name, the product that you wish to return, and a reason for the return. Customers are responsible for all return shipping costs, including on shipping on defective merchandise. Packages that arrive "COD" or "Postage Due" will be refused. All products must be received in new, resalable condition. The condition of the product will be determined at our discretion. Authorized returns will be processed within 7 business days from day of delivery. If your return has not been processed within the specified time then please email us at info[at]pagestationery.com.
