Customer Care

Customer Service and Privacy

If you purchased Page products through a retail store, please contact that retail store for customer service. If you purchased Page products directly PageStationery.com, please contact us at 866-540-7243.
Our mailing address is:

Page Stationery
4840 Waller Rd
Richmond, Virginia 23230.

Our telephone number is 866-540-7243. Our fax number is 804-482-2932.
Our email is sales [at] pagestationery.com

Privacy Policy

This privacy statement describes how Page Stationery collects and uses the personal information you provide on our web site: www.pagestationery.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

We respect your right to privacy and will not rent or sell the information you share with us. Any information collected will be used strictly by Page for contact purposes. Additionally, this site is also hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Collection and Use of Personal Information

We collect the following personal information on our site:

Your contact Information such as name, shipping address, email address, and phone number

We may also collect the following information if you are a business:

Your business information such as company name and company address

We also automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to help provide better service and efficiency such as:

Fulfilling your order in a timely fashion Sending order confirmations Send you samples and special offers Send product updates or new products or services Customer service issues Maintain your account Respond to any questions and concerns Improve our web site and marketing efforts Conduct research and analysis

We also offer live chat to help facilitate better and timely customer service.

Email Newsletter Opt-In/Opt-Out

We do send promotional emails from time to time announcing special events, coupons, savings and great new products you may be interested in. You may opt-out of these emails if you like. We also send your order information or information you may have requested and other emails associated with a transaction and/or your account. Typically, you may not opt-out of these emails.

We do not send promotional emails. However, we do send you product information that you have requested and other transactional emails related to your account. Generally, you may not opt-out of these transactional emails.

Security

We collect personal information directly from you and we follow accepted industry standards to ensure the personal information submitted is protected during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Page Stationery cannot guarantee its absolute security. Should you have any questions about security on our web site, you can contact us at sales@pagestationery.com for more information.

To make a purchase from Page Stationery, you must utilize our shopping cart provider to finalize and pay for your order via their secure technology. Their privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information through the cart system.

Log Files

Like many other Web sites, Page Stationery makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track userís movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Page Stationery does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Changes and Cancellations for Custom Orders
Custom products are not returnable or refundable. Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.